Success
Customer satisfaction is vital to the success of our organization. We continually evaluate our current partnerships looking for ways to improve the products, services, and processes that we offer.
Case Study 1:
HFMI and CFVHS partnership reduces bad debt
Cape Fear Valley Health System (CFVHS) is a private 1,000 bed hospital located in Fayetteville, NC. Just six months after forging a partnership with HFMI, the positive impact on bad debt and accounts receivable days was evident.
CFVHS wanted a self-pay vendor who would measure up to their same high standards of professionalism and accountability. To read more of the CFVHS case study, please click the case study button below.
Case Study 2:
St. Mary's Hospital improves cash collections by 500% with HFMI.
After challenges with their previous vendor, St. Mary's Hospital in Athens, GA chose to partner with HFMI. The comprehensive solution offered by HFMI began to produce immediate positive results including an increase in charity care from $5.4 million in 2007 to nearly $11 million in 2008.
Today, HFMI representatives are considered part of the staff at St. Mary's Hospital. To read more of the St. Mary's Hospital case study, please click the case study button below.
